Privacy Policy

Last Updated: January 1, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, shipping address, payment information, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience on our website.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more detailed information about our use of cookies, please see our Cookie Policy.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions in those messages.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Compliance

We may disclose your information when required by law or in response to valid requests by public authorities, such as a court or government agency.

Data Protection Officer

We have appointed a Data Protection Officer to oversee our data protection practices. You may contact our DPO with any questions or concerns about how we handle your personal information.

Automated Decision Making

We may use automated systems to analyze your information for fraud prevention, personalization, and other legitimate business purposes. You have the right to request human review of automated decisions that significantly affect you.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Information

If you have any questions about this privacy policy, please contact us at hello@nilvarridge.com or by phone at +81 3-3355-2950.